PunjabiLabs

AI VOICE. HUMAN CONNECTION.

Every conversation.
A new possibility.

Give your website a voice.
Meet customers in their language. Turn their questions into your next opportunity.

Built for the way people naturally connect.
Voice first. Written chat included.

Illustrative scene: a woman speaking into her phone in a bright design studio
A LITTLE MORE HUMAN.
A guest asks

“Could we arrive late on Friday?”

A weekend awayA question starts a connection.
Illustrative film · AI-generated scenes

A more human
first connection.

YOUR KNOWLEDGETHEIR LANGUAGEYOUR TEAM IN CONTROL↗

One conversation. A clear next step.

Answers · Bookings · Your team, when asked
A CONVERSATION, IN MOTION

A home project · Fictional example

AI helps first · A person joins when asked · Scripted example

ON YOUR WEBSITEEnglish
VisitorSpeaking
Voice transcript

Hi, we’ve got the painters coming next week. How much do we need to move out?

AI assistantSpeaking
Voice transcript

Are the rooms still furnished, or will they be empty by then?

VisitorSpeaking
Voice transcript

Still furnished. There’s a bed and a fairly heavy wardrobe in one room.

AI assistantSpeaking
Voice transcript

Small things and valuables should come out. The bed can go in the middle so there’s room to reach the walls.

VisitorSpeaking
Voice transcript

Should we take the curtains down as well?

AI assistantSpeaking
Voice transcript

Yes, please — curtains and anything hanging on the walls. The painters bring covers for the furniture.

VisitorSpeaking
Voice transcript

Could you ask the owner about that wardrobe? We can’t move it ourselves. You can pass that message on.

AI assistantSpeaking
Voice transcript

Of course. I’ll let the owner know you need a hand with the wardrobe. Give me a moment to get a reply.

Owner · replySpeaking
Voice transcript

Leave the wardrobe where it is. We’ll help move it when we arrive, then put it back afterwards.

VisitorSpeaking
Voice transcript

That’s a relief. So we just need to clear the smaller things?

AI assistantSpeaking
Voice transcript

That’s right. Clear the small items and take the curtains down. The owner has confirmed the team will help with the wardrobe.

VisitorSpeaking
Voice transcript

Lovely, thanks for sorting that out.

AI assistantSpeaking
Voice transcript

You’re welcome. That’s one less thing to worry about before the visit.

Visitor speaking
Listening & understandingYour approved information
YOUR TURNA conversation
in your language.
Try it now Explore the scripted preview
AT YOUR DESKIn English
Listening to the request

The conversation is getting started.

A question.
A useful answer.

The outcome appears here
as the conversation unfolds.

  1. Understand the request
  2. Check the details
  3. Answer the follow-ups
  4. Agree the next step
VISITOR-REQUESTED HANDOVER

A message for the owner.

Message
Help moving a heavy wardrobe
For
Business owner
Context
Painting visit next week
Permission
Visitor asked us to pass this on
Reply
The crew will move it and put it back
Question resolved

A direct answer from the approved example information.

Your team replies

Leave the wardrobe where it is. We’ll help move it when we arrive, then put it back afterwards.

Back in the visitor’s language
Scripted handover · No message is sent
01 The conversation02 The action03 The result
Scripted, silent illustration · No live AI or microphone
Read the full example

VisitorHi, we’ve got the painters coming next week. How much do we need to move out?

AI assistantAre the rooms still furnished, or will they be empty by then?

VisitorStill furnished. There’s a bed and a fairly heavy wardrobe in one room.

AI assistantSmall things and valuables should come out. The bed can go in the middle so there’s room to reach the walls.

VisitorShould we take the curtains down as well?

AI assistantYes, please — curtains and anything hanging on the walls. The painters bring covers for the furniture.

VisitorCould you ask the owner about that wardrobe? We can’t move it ourselves. You can pass that message on.

AI assistantOf course. I’ll let the owner know you need a hand with the wardrobe. Give me a moment to get a reply.

Owner · replyLeave the wardrobe where it is. We’ll help move it when we arrive, then put it back afterwards.

VisitorThat’s a relief. So we just need to clear the smaller things?

AI assistantThat’s right. Clear the small items and take the curtains down. The owner has confirmed the team will help with the wardrobe.

VisitorLovely, thanks for sorting that out.

AI assistantYou’re welcome. That’s one less thing to worry about before the visit.

02 / BUILT AROUND YOUR BUSINESS

A small addition.
A warmer welcome.

For the questions that come before someone is ready to book, buy or get in touch.

Would it fit your website? ↗
01Services & appointmentsIllustrative example

A question becomes a visit.

From a first question to a confirmed time, with the details sent to the customer.

01 / THE CONVERSATION9 / 9
Customer

It’s alex@example.com.

Punjabi Labs

Thanks. I’m sending your appointment details there now.

Punjabi Labs

Your confirmation has been sent. See you on Thursday!

Complete · Take your time to read
02 / YOUR APPOINTMENTReady
Home clean confirmed
Service
Home cleaning
When
Thursday · 10:00
Status
Confirmed in this example
Email sent · Demoalex@example.com
Read the full conversation
  1. Customer

    Could I book a home clean for Thursday?

  2. Punjabi Labs

    We have 10:00 available. Would that suit you?

  3. Customer

    Yes, 10 is perfect. Please book it.

  4. Punjabi Labs

    You’re booked for Thursday at 10. Would you like the confirmation by email?

  5. Customer

    Yes, please.

  6. Punjabi Labs

    What email address should I send it to?

  7. Customer

    It’s alex@example.com.

  8. Punjabi Labs

    Thanks. I’m sending your appointment details there now.

  9. Punjabi Labs

    Your confirmation has been sent. See you on Thursday!

Fictional contact details. Delivery is illustrated, not connected to email or WhatsApp.

02HospitalityIllustrative example

A warm welcome. Even after hours.

Clear arrival instructions, ready to keep on the guest’s phone.

01 / THE CONVERSATION9 / 9
Customer

Here’s my number: ••• ••• ••42.

Punjabi Labs

Thank you. I’m sending your arrival guide now.

Punjabi Labs

Sent to your WhatsApp. You’ll have the instructions handy when you arrive.

Complete · Take your time to read
02 / YOUR ARRIVAL GUIDEReady
Arrival details ready
Arrival
After 22:00
Check-in
Key-box instructions
Breakfast
From 7:30
WhatsApp sent · DemoDemo number · ••42
Read the full conversation
  1. Customer

    We’ll arrive after ten. Will we still be able to check in?

  2. Punjabi Labs

    Yes. Our late check-in uses a key box. I can send you the arrival instructions.

  3. Customer

    That would help. What time is breakfast?

  4. Punjabi Labs

    Breakfast starts at 7:30. Would you like both details on WhatsApp?

  5. Customer

    Yes, please send them on WhatsApp.

  6. Punjabi Labs

    Of course. What number should I use?

  7. Customer

    Here’s my number: ••• ••• ••42.

  8. Punjabi Labs

    Thank you. I’m sending your arrival guide now.

  9. Punjabi Labs

    Sent to your WhatsApp. You’ll have the instructions handy when you arrive.

Fictional contact details. Delivery is illustrated, not connected to email or WhatsApp.

03PropertyIllustrative example

From interested to on the calendar.

Arrange the viewing, agree the time and send a clear confirmation.

01 / THE CONVERSATION9 / 9
Customer

Use this one: ••• ••• ••68.

Punjabi Labs

Thanks. I’m sending the viewing confirmation now.

Punjabi Labs

Sent to your WhatsApp. Your viewing is Thursday at 6:30.

Complete · Take your time to read
02 / YOUR VIEWINGReady
Your viewing is confirmed
Home
Two-bedroom home
When
Thursday · 18:30
Meet
At the property entrance
WhatsApp sent · DemoDemo number · ••68
Read the full conversation
  1. Customer

    Could I see the two-bedroom home on Thursday?

  2. Punjabi Labs

    There’s a viewing at 6:30 in the evening. Would you like that slot?

  3. Customer

    Yes, that works for me.

  4. Punjabi Labs

    That’s booked. We’ll meet you at the property entrance. Shall I send the details on WhatsApp?

  5. Customer

    Yes, please.

  6. Punjabi Labs

    What number should I send them to?

  7. Customer

    Use this one: ••• ••• ••68.

  8. Punjabi Labs

    Thanks. I’m sending the viewing confirmation now.

  9. Punjabi Labs

    Sent to your WhatsApp. Your viewing is Thursday at 6:30.

Fictional contact details. Delivery is illustrated, not connected to email or WhatsApp.

04Learning & coursesIllustrative example

The right start for something new.

Answer the practical questions, then send the course details to read later.

01 / THE CONVERSATION9 / 9
Customer

maya@example.com.

Punjabi Labs

Thanks, Maya. I’m sending the beginner course guide now.

Punjabi Labs

The guide is in your email. You can read through it before deciding.

Complete · Take your time to read
02 / YOUR COURSE GUIDEReady
A course that fits
Course
Beginner photography
Schedule
Evening class
Bring
Your phone is welcome
Email sent · Demomaya@example.com
Read the full conversation
  1. Customer

    I only have my phone. Can I still join the photography class?

  2. Punjabi Labs

    Absolutely. The beginner class welcomes phone cameras. Are evenings good for you?

  3. Customer

    Yes. I’m starting from scratch, though.

  4. Punjabi Labs

    You’ll fit right in. We start with the basics. Would you like the course guide by email?

  5. Customer

    Yes, please.

  6. Punjabi Labs

    What’s the best email address for you?

  7. Customer

    maya@example.com.

  8. Punjabi Labs

    Thanks, Maya. I’m sending the beginner course guide now.

  9. Punjabi Labs

    The guide is in your email. You can read through it before deciding.

Fictional contact details. Delivery is illustrated, not connected to email or WhatsApp.

05Shops & retailIllustrative example

Helpful advice. A personal finish.

Bring in the team when asked, then send their answer with the useful details.

01 / THE CONVERSATION8 / 8
Customer

alex@example.com.

Punjabi Labs

Thanks. I’m sending the gift-wrap details and your note now.

Punjabi Labs

Your email has been sent. The gift details are there whenever you’re ready.

Complete · Take your time to read
02 / YOUR GIFT NOTEReady
Your gift-wrap answer
Gift
The starter kit
Wrapping
Available
Personal touch
A handwritten note
Email sent · Demoalex@example.com
Read the full conversation
  1. Customer

    That starter kit looks lovely. Could you ask your team about gift wrapping?

  2. Punjabi Labs

    Of course. Please hold a moment while I check with the team.

  3. Your team

    Yes, we can wrap it and include a handwritten note. What would you like it to say?

  4. Customer

    “Happy birthday, Emma!” Could you email me these details?

  5. Punjabi Labs

    Certainly. What email address should I use?

  6. Customer

    alex@example.com.

  7. Punjabi Labs

    Thanks. I’m sending the gift-wrap details and your note now.

  8. Punjabi Labs

    Your email has been sent. The gift details are there whenever you’re ready.

Fictional contact details. Delivery is illustrated, not connected to email or WhatsApp.

03 / YOUR KNOWLEDGE. YOUR HUMAN TOUCH.

Built around
the way you work.

From helpful answers to approved actions, with a clear route to your team.

01 / THE FOUNDATION

Your business.
In its own words.

Your services, opening hours and policies. Information you review and approve before the first conversation.

Explore the setup ↗
Services ↗Opening hours ↗FAQs & policies ↗
Approved
business knowledge
✓

Your information → Your review → Helpful answers

02 / THE CONVERSATION

A natural exchange.
A clear identity.

A clear AI introduction. A visitor who can talk or type. The next question, in a language that feels familiar.

Explore the languages ↗
“Can I ask a question?”
“Of course. How can I help?”
“Could your team contact me?”

Voice + written chat · Scripted illustration

03 / THE CONNECTION

The context travels.
The decision stays yours.

Your assistant handles approved tasks. When a visitor asks for a person, their question and agreed details travel with them. Your team picks up with the context already there.

Explore the boundaries ↗
ENQUIRY SUMMARY

Visitor requests a person

Contact shared with consent

Team replies with the context

Over to you.

AI first. A person when needed.